Dealing with the Bride Who Absolutely Hated Your Wedding Video

Sadly our industry attracts many inexperienced videographers who come and go leaving a trail of disappointed clients.

On this recording of the live edition of The DV Show podcast, we tackle the subject of a bride who addressed a nasty open letter to a wedding videographer she simply wasn’t happy with.

Award winning wedding videographers Mark and Trisha Von Lankin and dozens of interactive listeners join in to respond to the situation and the possible remedies.

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Show notes:

Von Wedding Films
Wedding Videographer Sued by Unhappy Bride
Excuse Letter for Bad Wedding Video
Brides Say Videographer Never Delivered – NBC Connecticut
Wedding Videographer Sued by Unhappy Bride | SLR Lounge

 

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6 Comments

  1. Great podcast topic. Keep it up, Brian!

    I know how valuable wedding videos are, even if the bride doesn’t. I worked the wedding circuit and I’m so glad I’m out. Bridezilla! Everyone who works wedding know who I’m talking about. I don’t care about the cash, I’m so glad that I’m not employed trying to fulfill someone’s stupid fantasy of what they wished they were. I’d be happy and proud to take video of their wedding if they realized what it was, a milestone in the history of their family, a precious historical artifact. I am tired of telling them the reception line is more important to video tape than some ridiculous beach fantasy. I have enough live theatre recording to keep me busy and I take my summers off.

  2. Great podcast!

    I just recently shot a wedding (first one after about 5 years!) I approached it differently not as a ‘wedding video’ but as a documentary film and called it that at all times. All the stuff we shot prior to the wedding was actually fun despite the usual hard work of carrying gear, setting up, etc. The actual ceremony went well because everyone knew we were actually making a ‘film’ we were given a lot of leeway.

    What actually sucked was ‘after’ the ceremony was over. Parents not controlling their little kids (or themselves) around cooling lights, well-wishers popping a squat or chatting in areas where we taped off for their protection (and our gear’s) and the usual stress of trying to get everything done with less hands as one of our assistants went down with the flu the day before the ceremony.

    Am I going to put up ads that I’m shooting weddings again? Nope.

  3. I’m not fond of shooting weddings because they are a pain compared to other types of production. With a wedding you are dealing with someone’s hope’s, dreams and fantasies and the pressure to deliver that is quite high. That part of it I can live with, but you also have to deal with the politics of the families as the often posture and jostle to be seen as the most important blah, blah, blah. If you are not of a temperament to deal with that, the possibility of potential safety issues of undisciplined excited children (and adults) flailing about your gear and the BS that sometimes comes when it’s time to get paid, then the odds of you ‘hating to do weddings’ is quite possible.

    Actually, a ‘bullfighting thread’ would be quite neat. My mom used to needlepoint so there’s not much I want to know about that!

  4. I found my wedding days to be a great stair step toward video production. The money was poor, the hours were long and the content was unrewarding but it was a due that I’m glad I paid. I never met a bridezilla. They were always just another client to me. Today is no different. When a client revises something… even when not nice about it. This is what they pay me for. I have no problem with that. Water off a duck’s back. I don’t even mind typing their name in the credits as if they made the show. Again, that’s just part of my job.

  5. I started shooting wedding videos approx 18 years ago. Burnt out and moved to Wedding Photography. Burnt out and moved to Wedding DJ, and In between I played live music in Bands. I burnt out completly and stopped for years. Now Im back doing it all except the live music, I hated coming home at 3 in the morning. I must like it? I must LOVE it..

  6. I love weddings. I’m a wedding videographer and my wife is a wedding photographer. Our lives are about weddings, it’s our passion!! We love what we do and we mostly have fantastic couples to work with and can make a lot of money doing what we do!!

    Our clients pick us for our approach and style and we in turn have to like them in order to work with them. i have no problem turning a couple away if I feel they are going to be difficult to work with.As a story teller I can’t make their wedding something it’s not. I can only use whats around me and what unfolds on the day.

    The way we keep weddings fresh is by filming lots of different types. We film & photograph english weddings, indian weddings, greek weddings, sikh wedding, chinese weddings and many more. I love variety which I think is a real key to continue enjoying what we do.

    But we love the satisfaction of telling someones story of their wedding day in a creative and emotional way and them loving it and sharing it with all their friends and family. Very satisfying!!

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