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My PC reboots when trying to capture video onto the hard drive. Any reason why? and how can I fix this?
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You really should be capturing to a separate drive. If you are doing that, make sure that DMA is checked in your drive settings.

Table 2: Enabling DMA on hard drives

Windows 98, Windows Me Windows 2000 Pro, Windows XP
  1. Click Start, Settings, and Control Panel.
  2. Double-click the System icon.
  3. Click the Device Manager tab, then double-click Disk drives.
  4. Double-click the IDE DISK / hard drive(s) listed, then the Settings tab.
  5. Place a check in the box next to DMA. If the DMA box has a checkmark, DMA is already enabled on the hard drive (See Figure 3).
  1. Click Start, Settings, then Control Panel.
  2. Double-click the System icon.
  3. Select the Hardware tab and click Device Manager.
  4. From the list of devices, double-click IDE ATA/ATAPI Controllers.
  5. Double-click the controller to which the hard drive is attached (usually the ?Primary IDE Channel?).
  6. Select the Advanced Settings tab.
  7. Next to Transfer Mode, select DMA if available from the drop-down menu.
  8. If DMA if available is selected, then DMA is already being used (See Figure 4).

If that's all fine and dandy, check to make sure you don't have a conflict with another card in your PC. 

In your device manager, check to see if you have a yellow exclamation mark over any of the devices in your computer. If you see a yellow exclamation mark over a device in your systems, you'll need to resolve the conflict before you'll be able to capture video.

Issues like this are usually caused by a poorly designed driver conflicting with your capture card. Try to contact the manufacturer, some of them already have improved capture-drivers in development that you can download and install to fix the problem.

A few things to try in the meantime:

  • If you have an Antivirus checker like Norton disable it. Antivirus software can be a pain to Non linear editing software.
  • Reformat your HD.
  • Load the drivers for your video card before installing any software or connecting your camcorder.
  • Download all the updates for your computer.
  • Update the BIOS on the mother board.
  • Try a test capture using the WinDV capture utility

Last update: 11:52 PM Thursday, December 28, 2006


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